Michael Flowers - Work Experience

All my work experience as a full-time W2 employee

Dates Employed

July 2017 - Present

Job Title

Remote SysAdmin and Webmaster

Location

Chesterfield, MO

Red Leaf IT Asset Recovery and Recycling

I help the wheels of small business turn. I help run their servers, website, and apps powered by Knack. I also get to help solve big and hairy business problems, and so much more. It’s awesome!

major projects

  1. Complete WordPress Site Overhaul
  2. Implementation of Knack for Business Data
  3. Physical Server to Virtual Server Migration
  4. setup of day-to-day operation of a customer-facing retail store
  5. Migration of Shopify e-commerce to WooCommerce
  6. Daily management of omni-channel inventory

Dates Employed

2006 - Present

Job Title

All the titles

Location

TN / IN / MO

Freelancer / Entrepreneur

I wear several hats daily for many different clients. See my personal hub for all the different ways I try to not go broke.

highlights

Dates Employed

Jan 2013-March 2016

Job Title

IT Specialist

Location

Chesterfield, MO

The Orthopedic Center of St. Louis

My boss and I were a two-man powerhouse of an IT department for around 100 Exchange users in a relatively central location with about 8-12 remote VPN users running on a VMWare+Dell stack.

technical challenges

  1. Learning the ins-and-outs of VCenter
  2. HIPAA compliance, security, and standards
  3. Medical hardware, MRI Machines, CT Scanners, etc.
  4. Helped the practice self-host their website vs. an agency

Dates Employed

July 2012-Jan 2013

Job Title

Director of IT & New Media

Location

Chesterfield, MO

Pepose Vision Institute

My first job as a ambitious self-starter working against no budget and old hardware. Expectations and pay were not set correctly for the duties assigned, so I parted agreeably. A fun learning and growth experience nonetheless.

questions I learned to ask my next employer 

  1. what long-term projects are on the table that I’ll be working on?
  2. how much of the annual IT budget has been saved for long-term projects?
  3. Is leadership of the business willing to meet and discuss plans/budget?
  4. Why are roles normally assigned to the marketing department being assigned to I.T.?
  5. What other departments overlap with my responsibilities?
  6. What (if any?) documentation or network inventories exist?
  7. Are said inventories and documentation up to date?

Welcome to Missouri!

Me: “Now we’re only 5 hours from my parents”
Wife: “And 10 minutes from mine!”

Indiana (circa February 2016)

Wife: “Driving 8 hours to see our parents/in-laws really sucks”
Me: IKR
Wife: Let’s move
Me: Where?

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Migration Completed Successfully!

Indiana (circa February 2016)

Wife: “Driving 8 hours to see our parents/in-laws really sucks”
Me: IKR
Wife: Let’s move
Me: Where?

Welcome to Missouri!

Me: “Now we’re only 5 hours from my parents”
Wife: “And 10 minutes from mine!”

Dates Employed

Sep 2010-July 2012

Job Title

Genius

Location

Mishawaka, IN

Apple

What a fantastic opportunity at one of the world’s greatest companies. I’m grateful every day for my time at Apple and all the lessons I learned and deployed “in the trenches” of corporate I.T.

Customer Service – Level up!

+  Repairing broken relationships with customers

+  Empathizing with anyone genuinely

+  Multi-tasking effectively and communicate workload

+  Fearless Feedback – How to give and receive feedback fearlessly

+  Teamwork and improvement – How a company like Apple does team-building

+  Many many many more

Dates Employed

June 2009 - Sep 2010

Job Title

IT Specialist

Location

Chesterfield, MO

Made from Scratch Computers

My second solo venture as an entrepreneur, kind of combined with another gig I had going at the time. I learned what it was like to take what I learned at Best Buy, Cracker Barrel and McDonald’s (and of course Sunday School) and apply it to doing EVERYTHING in a business.

what I learned about bootstrapping a startup

  1. business types and TAXES
  2. how to keep the books
  3. how to connect with local business owners via networking events
  4. how to market a website in the early days of social media and SEO
  5. Do any types of marketing work post-housing crash?

lessons I still carry with me

  1. word of mouth spreads FAST when you treat people the right way
  2. do the right thing, no matter what
  3. the K.I.S.S. method (actually carried that forward from Cracker Barrel)
  4. do it fast and right the first time (from McDonald’s)
  5. see the tiny details in the world and appreciate them (private art lessons from age 6)

More coming soon!

In the meantime, check out My LinkedIn Page

or download my Remote CV